Need help? For AI financial guidance, click here to Ask Marvin

Scratch and Patch Pet Insurance Review

Marvin's low-down on Pet Insurance from Scratch and Patch

The experts say:

💬

Scratch and Patch's Pet Insurance offers customers a 2-star Fairer Finance Rating, with up to £4000 of maximum vet fees cover and an excess of £100. This is an affordable pet insurance policy, but it may not provide the level of coverage or service that some customers are looking for. It is important to compare pet insurance policies to find the one that best suits your needs, budget and lifestyle.

What Scratch and Patch customers are saying right now:

The Good

  • 🤗Excellent communication and up-to-date information on policies
  • 💰Money back with Quidco
  • 🌟Thoroughly recommended
  • 🙏Voluntary review of cases with money back without asking
  • 😊Easy to deal with for dog back problems

The Bad

  • 😡Scratch and Patch have an 'inner limit' for Cruciate Ligament treatment which is drastically lower than the average cost of this operation.
  • 😤Customers are charged an excess for meds with a 100%+ mark up by the vet.
  • 😠Claims are often declined as pre-existing when it is clear that they are not.
Read more customer reviews of Scratch and Patch

Scratch and Patch customer reviews summary

Scratch and Patch offers pet insurance that many customers have found to be a mixed bag. On one hand, they offer prompt service and hassle-free claims, but on the other hand, customers have reported conflicting experiences with their inner limits and payment policies. Many customers have been disappointed by their customer service, while others have expressed satisfaction with their communication. Overall, Scratch and Patch's pet insurance can be a hit or miss experience for customers. Score: 6/10

Is Scratch and Patch one of this year's Top 10 Pet Insurance companies?