Santander Over 50s Life Insurance Review
Marvin's low-down on Over 50s Life Insurance from Santander
The experts say:
Santander's Over 50s Life Assurance offers a comprehensive level of coverage for those aged over 50. It promises full payout in the event of accidental death during the waiting period, and the ability to claim full benefits after 12 months. As an incentive to sign up, they offer a 100 cash back offer. According to ratings from Fairer Finance, Santander's Over 50s Life Assurance has earned a 4-star rating. This suggests it is a reliable and secure policy that provides good value for money. For those looking for life insurance specifically tailored to their needs as an older individual, Santander's Over 50s Life Assurance looks like a promising option.
What Santander customers are saying right now:
The Good
- 💡 Santander has a speedy and efficient bereavement process.
- 🤝 Appointments can be easily arranged in-branch.
- 😁 The customer service helpline is open during working hours.
- 📱 Mobile banking and online banking are available.
- ⚡ Security checks are implemented to ensure safety.
The Bad
- 😡Outrageous wait times on the phone and poor customer service.
- 😠Automated services do not direct you to a person and difficult to arrange an appointment.
- 🤬Accounts are blocked without warning and freezing money for no reason.
Santander customer reviews summary
Santander is a bank that promises its customers convenience and security, but unfortunately falls short in the customer service department. From not being able to access accounts online, to long wait times on the phone and automated chat services that go in circles, customers are often left feeling frustrated and powerless when dealing with Santander. With accounts being frozen for seemingly no reason and berevement processes that are not as easy as they should be, it's difficult to give Santander more than a 5/10 for their customer service.
Is Santander one of this year's Top 10 Over 50s Life Insurance companies?