Sainsburys Pet Insurance Review
Marvin's low-down on Pet Insurance from Sainsburys
The experts say:
Sainsburys Pet Insurance offers customers a comprehensive policy with a maximum vet fee cover of £10,000 and an excess of £99. It has been rated five-stars by Fairer Finance and is ranked 13th out of 31 policies reviewed by Which?. The policy score from Which? is 75%, with a customer score of 61% and a claims score of -. The policy also covers pre-existing conditions for the lifetime of the pet.Overall, Sainsburys Pet Insurance provides customers with comprehensive coverage at an affordable price. With its high vet fee cover of £10,000, low excess of £99, and inclusion of pre-existing conditions cover, it is a great choice for pet owners looking to secure the best protection they can for their furry friends. The policy's 5-star rating from Fairer Finance and 13th ranking out of 31 policies on Which? further demonstrate its quality and reliability. While it lacks any form of "Best Buy" certification from Which?, customers can be reassured by the high policy, customer and claims scores provided.
What Sainsburys customers are saying right now:
The Good
- 🔹Excellent customer service and swift action when it comes to claims
- 🔹Straightforward and efficient procedure for making claims
- 🔹Easy to understand forms
- 🔹Claims are settled quickly
- 🔹Online banking available with no app yet
The Bad
- 🤬Very long wait to get anyone at customer service to answer the phone
- 🤯Complete lack of communication regarding the end of an interest free period on a 0% balance transfer
- 😠Withdrew the partial offer of compensation that they made because I wanted to continue the complaint
Sainsburys customer reviews summary
From pet insurance to taking out a loan, customers have found Sainsburys to provide an efficient and straightforward service. Their customer service is said to be swift and helpful, with claims settled quickly and without quibble. Though some have noted the lack of phone support and mobile app facilities, overall customers are satisfied with their experiences at Sainsburys. We can't help but give Sainsburys a score of 8 out of 10 for their consistently excellent customer service!
Is Sainsburys one of this year's Top 10 Pet Insurance companies?