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Sainsburys Home Insurance Review

Marvin's low-down on Home Insurance from Sainsburys

The experts say:

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Sainsbury's Home Insurance offers a comprehensive package of coverage for customers. It provides coverage for theft from outbuildings up to £3000, with an excess of £350 on escape of water claims. Garden plants are also covered, making it an attractive option for those who have a garden. In terms of customer ratings, the policy has a 4-star Fairer Finance Star Rating and is not a Which? Recommended Provider. Overall, Sainsbury’s Home Insurance provides a solid package of coverage that should appeal to many homeowners. However, its lack of recognition from Which? may be off-putting for some customers.

What Sainsburys customers are saying right now:

The Good

  • :thumbsup: Quick and efficient response to loan and pet insurance claims.
  • :money_with_wings: Vet bills are paid directly, so no need to worry about costs.
  • :package: Easy to understand forms and straightforward procedure for making a claim.
  • :smiley: Customer service staff are helpful and supportive.
  • :white_check_mark: Regular updates on progress of claims.

The Bad

  • 🤔Very long wait to get customer service on the phone
  • 😒 No app for online banking
  • 🤬Poor communication, lack of compensation and appalling customer service
Read more customer reviews of Sainsburys

Sainsburys customer reviews summary

Sainsburys have been providing customers with exemplary service across their loan, pet insurance, and savings accounts. Customers have praised Sainsbury's swift action in processing claims, the friendly customer service team, and the easy to use online portal. From the multiple password resets to the speedy claim settlements, this financial institution is certainly making a mark! With outstanding customer satisfaction, we give Sainsburys Bank a solid 10/10!

Is Sainsburys one of this year's Top 10 Home Insurance companies?