Purely Pets Pet Insurance Review
Marvin's low-down on Pet Insurance from Purely Pets
The experts say:
Purely Pets's Pet Insurance is an attractive option for pet owners looking to protect their furry friends. The Premier Lifetime policy offers a maximum cover of £15,000 for vet fees, with an excess of only £60 - making it a cost-effective way to ensure your pet is covered in the event of illness or accident. Fairer Finance has awarded the policy 3 stars, so while it's not the best on the market, it's still a good option for pet owners who want to keep costs down.
What Purely Pets customers are saying right now:
The Good
- :thumbsup: Easy to sign up and reasonably priced
- :money_with_wings: Many policies available to suit your needs
- :white_check_mark: Relatively easy to get a quote and reach someone to speak to
- :ok_hand: Site was very user friendly and straightforward
- :grin: Prices give peace of mind for your fur pets
The Bad
- 😡 Waiting for insurance claims to be paid with no communication
- 😤 Being asked to pay more after policy was taken out
- 😒 Poor customer service and lack of flexibility when making a claim
Purely Pets customer reviews summary
Purely Pets has left many pet owners feeling frustrated, as customers have reported issues with long wait times for claims and a lack of helpful customer service. With premium prices doubling after one claim, and no guidance on potential shortfalls for capped procedures, many pet owners are looking for alternative options. On the bright side, the site was easy to navigate and offered competitive rates. Unfortunately, this does not seem to be enough to make up for its shortcomings in other areas. Overall, Purely Pets receives a score of 4/10.
Is Purely Pets one of this year's Top 10 Pet Insurance companies?