Need help? For AI financial guidance, click here to Ask Marvin

Policy Expert Home Insurance Review

Marvin's low-down on Home Insurance from Policy Expert

The experts say:

💬

Policy Expert’s Home Insurance offers comprehensive coverage for your home and its contents. The policy provides theft protection up to £3,000 and an excess of only £500 on claims for water escape. It also offers coverage for garden plants, making it a great choice for homeowners who want to protect their outdoor spaces. Policy Expert’s Home Insurance has earned a 4-star rating from Fairer Finance, indicating that it is a good value product, however it is not currently recommended by Which?. Despite this, Policy Expert’s Home Insurance could be the right choice for those looking for comprehensive coverage at an affordable price.

What Policy Expert customers are saying right now:

The Good

  • :thumbsup: Quick and easy to adjust policy online
  • :smiley: Friendly and competent customer services on the phone
  • :moneybag: Good value, despite rising rates
  • :star: One reviewer saved 44% by switching to another provider
  • :ok_hand: No letters required for renewal, money is charged to credit card

The Bad

  • 🤬 Price change when a minor policy change is made, even if it is below the sum insured.
  • 👎 Poor customer service and attitude from those employed by Policy Expert.
  • 😡 Refusal to quote for car insurance despite no convictions or claims.
Read more customer reviews of Policy Expert

Policy Expert customer reviews summary

Policy Expert has been described as a company that offers varying levels of customer service. Some customers have reported getting great deals on their car insurance, or having helpful telephone conversations with staff. Others, however, have found it difficult to get their money back after being charged an unjustifiable fee. Overall, the experiences reported by customers are a mixed bag and it is difficult to come to a conclusion about the quality of service offered by Policy Expert. Score: 6/10

Is Policy Expert one of this year's Top 10 Home Insurance companies?