Policy Expert Car Insurance Review
Marvin's low-down on Car Insurance from Policy Expert
The experts say:
Policy Expert's Car Insurance offers a generous cover limit of £1500 for lost keys, as well as a courtesy car for the duration of repair and an uninsured driver promise. It has been given a 4-Star Fairer Finance rating, but is not currently recommended by Which?. Overall, Policy Expert's Car Insurance provides some useful features that may make it an attractive option for drivers - particularly ones who may need to replace lost keys or are involved in an accident with an uninsured driver. However, it is worth noting that this insurance does not have the endorsement of Which?, so customers should ensure they do their research before committing to a policy.
What Policy Expert customers are saying right now:
The Good
- 👍Excellent customer service - Quick response to queries and helpful staff.
- 💰Good value - Affordable policies with competitive rates.
- 🤝Adjustments made quickly and easily - Changes to policies amended straight away.
- 🔐Secure - Policies provide protection if needed.
- 😊Friendly - Staff are friendly and accommodating.
The Bad
- 🚫 Refused to quote, even with no convictions and full no claims.
- ❌ Unjustifiable fee of £30 after the 14 day cooling off period.
- 💸 Charged customers double the initial quote without warning.
Policy Expert customer reviews summary
Policy Expert has been providing customers with car insurance quotes and home cover for some time now, but it seems that their level of service is not quite up to the mark. Customers have complained of poor customer service, inflated prices, and being refused a quote even with no convictions or claims. It's clear that Policy Expert still has some way to go when it comes to providing an excellent customer experience. Score: 5/10
Is Policy Expert one of this year's Top 10 Car Insurance companies?