NFU Mutual Life Insurance Review
Marvin's low-down on Life Insurance from NFU Mutual
The experts say:
NFU Mutual’s Life Insurance is a popular choice amongst consumers, and rightly so. Ranking 7th out of 26 providers, their Claims Score of 90% and Complaints Score of 83% are both impressive, indicating a high level of customer satisfaction. Consumers can also be assured that NFU Mutual is transparent in their dealings with customers, scoring 64%. The Customer Experience Rating of 79% puts NFU Mutual in the Silver Ribbon, a fitting reward for such a strong performance. In addition to this, it can be guaranteed that NFU Mutual will pay out at the rate they promise. All in all, NFU Mutual’s Life Insurance is an excellent choice for those looking for reliable protection.
What NFU Mutual customers are saying right now:
The Good
- :thumbsup: Professional, fair and kind service throughout claims process.
- :money_with_wings: Worth the extra cost for better value for money.
- :smiley: Great service, local offices, staff who speak your language/dialect.
- :ok_hand: Efficient and polite team to work with.
- :smile: Personal service and demonstrate a common sense approach.
The Bad
- 🤔Numerous claims taking longer than expected to resolve
- 😔Costs may be slightly higher than with other providers
- 😕Local offices and staff may not always understand the local language/dialect
NFU Mutual customer reviews summary
NFU Mutual has been a reliable and trustworthy provider of insurance services for many years, delivering exceptional customer service and demonstrating a common sense approach to handling claims. People have praised the company for their quick response times and understanding attitude, with many citing the fact that they would not use any other provider. With local offices, friendly staff and competitive prices, it is clear why NFU Mutual has become a popular choice for house and contents insurance. Score: 9/10
Is NFU Mutual one of this year's Top 10 Life Insurance companies?