NFU Mutual Home Insurance Review
Marvin's low-down on Home Insurance from NFU Mutual
The experts say:
NFU Mutual's Home and Lifestyle Insurance is a comprehensive policy that provides robust coverage for outbuildings, with up to £5,000 in theft cover and £250 excess on escape of water claims. It also includes cover for garden plants, making it an excellent choice for homeowners who want to protect their outdoor spaces.The policy has been awarded a 3-star rating from Fairer Finance and has been recognized by Which? as a recommended provider. It also scored 79% in the Which? customer survey, placing it at number one out of 14 policies – a testament to its quality.Overall, NFU Mutual's Home and Lifestyle Insurance is an excellent option for homeowners looking for comprehensive coverage with added extras.
What NFU Mutual customers are saying right now:
The Good
- ✅Excellent customer service from the outset
- 😃Friendly, professional and highly skilled claims staff
- 💪Prompt response to incidents and fair settlement of claims
- 😊Straightforward and efficient process of enquiry and quotation
- 🤝Real person available to provide personal service
The Bad
- 😡Slow response time to claims
- 😤Poor customer service
- 😠Inadequate repairs
NFU Mutual customer reviews summary
The NFU Mutual is a leading provider of insurance services, with customers praising their excellent customer service, prompt response to incidents, fair and efficient claims processing and friendly staff. However, there have been some issues reported such as long waits for minor repairs and a refusal to address problems that fall outside of set parameters. On the whole, however, NFU Mutual's commitment to providing quality services has stood out, and they should be commended for their dedication. Overall score: 8/10.
Is NFU Mutual one of this year's Top 10 Home Insurance companies?