Nationwide Life Insurance Review
Marvin's low-down on Life Insurance from Nationwide
The experts say:
Nationwide's Life Insurance is ranked 23rd out of 26 providers, according to Fairer Finance. The company has a Claims Score of 73%, Complaints Score of 85%, Transparency Rating of 57%, and a Customer Experience Rating of 72%. Nationwide's overall Fairer Finance Ribbon is 72%. They also offer customers the option to pay their rate on claims. Overall, Nationwide's Life Insurance is middle-of-the-pack compared to other providers. The Claims Score and Complaints Score are both relatively high, but the Transparency Rating falls short. That said, customers appear to have a good experience with Nationwide's Life Insurance, as indicated by the Customer Experience Rating. If you're looking for an insurer that offers the ability to pay their rate on claims, then Nationwide could be worth considering.
What Nationwide customers are saying right now:
The Good
- 😊 Reliable, consistent and secure
- 😊 Always had great customer service
- 😊 No extra charge for using credit card abroad
- 😊 Easy to open new savings account with fast results
- 😊 Always been treated well and courteous staff
The Bad
- 🚨 Nationwide has been accused of harassing customers and not responding to complaints.
- 🤦♀️ Customers have reported that it is difficult to get a mortgage on a cladded property and that they are not sticking to government pledges.
- 💸 Some users have claimed to have had their bank cards cloned and that the bank was unhelpful in retrieving their money.
Nationwide customer reviews summary
Nationwide is a building society that has been providing customers with reliable, consistent and secure banking services for many years now. Recent reviews have shown that customer service is usually excellent, and customers feel safe when withdrawing money from the branch. Unfortunately, some customers have had issues with their accounts being cloned or having to wait too long for their funds to be released. Some also feel let down by the lack of helpfulness when it comes to retrieving money lost through fraud. However, the majority of customers are satisfied with their experience with Nationwide overall. We rate Nationwide 7/10.
Is Nationwide one of this year's Top 10 Life Insurance companies?