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LV Car Insurance Review
Marvin's low-down on Car Insurance from LV
The experts say:
💬
LV= Car Insurance is a policy that offers comprehensive coverage at an affordable price. It includes unlimited cover for lost keys, as well as a courtesy car for the duration of your repair should you need it. LV= also offers an uninsured driver promise, which is a great benefit if you are unfortunate enough to be involved in an accident with someone who doesn't have insurance. In terms of policy quality, LV= has been rated four stars by Fairer Finance, and scores highly with Which? thanks to a Policy Score of 76% and a Customer Score of 80%. Out of all 26 policies analysed by Which?, LV's Car Insurance ranks 2nd, making it one of the top providers in the market. It also has unusually flexible age limits, with the minimum age being 17 and the maximum age being 110. Overall, if you are looking for comprehensive coverage at an affordable price, then LV's Car Insurance could be the right choice for you.
What LV customers are saying right now:
The Good
- 🤩 Quick response time to claims and support
- 😊 Professional and helpful staff
- 🙂 Competitive prices for new customers
- 🤗 Loyalty discounts for existing customers
- 😀 Easy to use online application process
The Bad
- 😡 Increased premiums of up to 44.7%, with no new elements added to the cover
- 🤬 Unreasonable increase of 25% on existing policy holders despite no claims or changes
- 😤 Charged £14.95 for not renewing, without any explanation
LV customer reviews summary
While many customers have found that LV= is responsive and offers competitive quotes, others feel their loyalty has not been rewarded with expensive renewal prices, and many have had to shop around for better deals. Although their legal support can be slow to communicate, LV='s claim handling process is reportedly efficient and straightforward. Overall, this company is a mixed bag when it comes to customer satisfaction, so we give them a score of 7 out of 10.
Is LV one of this year's Top 10 Car Insurance companies?