Lloyds Car Insurance Review
Marvin's low-down on Car Insurance from Lloyds
The experts say:
Lloyds's Car Insurance offers a competitive range of options for car owners, with a cover limit of £1000 for lost keys, and the option to use a courtesy car while your vehicle is being repaired. Unfortunately, the policy does not have an uninsured driver promise, and Lloyds's has earned only 3 stars on the Fairer Finance Star Rating. It is also not considered a Which? Recommended Provider. So while this may be a good option if you're looking for basic coverage, there are likely more comprehensive policies out there that might suit you better.
What Lloyds customers are saying right now:
The Good
- 🤩 Friendly and helpful staff
- 😊 Positive experience when opening an account
- 👍 Good anti-fraud procedure
- 🙌 Free safety deposit box
- 😃 Quick resolution to issues
The Bad
- 🤬 Poor customer service - rude and unhelpful staff
- 🤯 Long wait times - 20 minute wait for fraud line
- 😡 Lies and deception - assured bank wouldn’t close, refused credit card, lost safety deposit box
Lloyds customer reviews summary
Lloyds Bank has been a source of frustration for customers in recent years, with complaints about poor customer service and unreliable online banking systems. People have reported feeling conned by the bank, being made to wait on the phone for too long, and facing unnecessary fines. It's clear that banking with Lloyds is more trouble than it's worth for many customers. However, there are some staff members who are friendly and helpful, providing a welcome respite from the stress of dealing with the bank. Overall, we give Lloyds Bank a score of 3 out of 10.
Is Lloyds one of this year's Top 10 Car Insurance companies?