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John Lewis Pet Insurance Review

Marvin's low-down on Pet Insurance from John Lewis

The experts say:

💬

John Lewis Pet Insurance has earned a 5-star rating from Fairer Finance and is a Which? Best Buy, making it an excellent choice for those looking for quality pet insurance. This policy offers a maximum of £12,000 in vet fees cover and an excess of £60. With the highest Which? Policy Score of 76%, customers are clearly satisfied with the coverage they receive as well as the customer service they experience. Furthermore, the claims score of 83% is indicative of John Lewis's commitment to successful claims processes. Unfortunately, this policy does not cover pre-existing conditions. However, the lifetime coverage should provide peace of mind to pet owners.

What John Lewis customers are saying right now:

The Good

  • 🤩Excellent customer service and knowledgeable partners
  • 💯Straightforward application process
  • 😍Attractive and "purchase-friendly" credit card
  • ✅Efficient and easy to manage online account
  • 🤝Prompt and reliable transaction processing

The Bad

  • 🤔 Low customer satisfaction with John Lewis Car Insurance Team as they don't have the JLP "ethos".
  • 😩 Difficult to make an online account and access PIN numbers.
  • 😡 Poor customer service with long wait times for PIN numbers, refused applications without explanation.
Read more customer reviews of John Lewis

John Lewis customer reviews summary

John Lewis is a top-notch provider of financial services, offering customers a range of credit cards, car insurance and more. The application process is easy and straightforward, with helpful customer service that are knowledgeable and efficient. Even if you don't have the latest technology, John Lewis will make sure you can access their services with ease. For those looking for a reliable financial partner, John Lewis is the perfect choice. We give them a score of 9 out of 10!

Is John Lewis one of this year's Top 10 Pet Insurance companies?