Hughes Insurance Car Insurance Review
Marvin's low-down on Car Insurance from Hughes Insurance
The experts say:
Hughes Insurance's Car Insurance is a great choice for those looking for a comprehensive package. The policy includes a generous cover limit of up to £ for lost keys, and a courtesy car while your vehicle is being repaired. Hughes also offers an uninsured driver promise, so you can rest assured that you are protected in the event of an accident with an uninsured driver. The policy has been rated 3 stars on Fairer Finance, indicating good value for money, and has not been recommended by Which? as a provider. All in all, Hughes Insurance's Car Insurance looks like it could be an excellent option for those looking for a comprehensive package at a competitive price.
What Hughes Insurance customers are saying right now:
The Good
- ️⃣ Good local business
- ️⃣ Staff are helpful and friendly
- ️⃣ Competitive prices
- ️⃣ Quick response times to emails
- ️⃣ Easy online quote form
The Bad
- ⚠️ Overly expensive cancellation fees: Hughes charges customers £93.95 to cancel a policy, even if they have been a long-term customer.
- 🤬 Poor customer service: Phone answering times are slow and dismissive, and misselling of products is frequent.
- 😡 Unprofessional behaviour: Hughes has been accused of fraudulent behaviour, and misusing contact information without explicit consent.
Hughes Insurance customer reviews summary
Hughes Insurance has seen mixed reviews, with many customers reporting issues with customer service, cancellation fees and misselling of policies. Others have noted that the insurance policies are competitively priced and the staff helpful. However, it appears that Hughes is falling short in the area of modern customer service standards, with lengthy wait times and a lack of online support. With such a variety of reports from customers, it's hard to give Hughes Insurance a concrete score - but we can say for sure that it's not one of the best insurers available. Score: 4/10.
Is Hughes Insurance one of this year's Top 10 Car Insurance companies?