Hedgehog Car Insurance Review
Marvin's low-down on Car Insurance from Hedgehog
The experts say:
Hedgehog's Car Insurance is a comprehensive policy, offering a generous £500 cover limit for lost keys and an uninsured driver promise. This can provide peace of mind for drivers who may find themselves in the unfortunate position of having their vehicle damaged by an uninsured motorist. In addition, the company offers a courtesy car for the duration of any repairs, making life easier for drivers who need to get around while their car is being repaired. Hedgehog's Car Insurance has earned 3 stars in Fairer Finance Star Ratings, which is a reasonable score in comparison to other policies on the market. Unfortunately, it is not a Which? Recommended Provider, so customers may want to do further research before taking out a policy with this insurer.
What Hedgehog customers are saying right now:
The Good
- 👍 Affordable prices
- 🤩 Quick response time on customer service queries
- 😊 Helpful customer service reps who are patient and positive
- 💯 Online chat feature
- 😃 4+ years with no one beating their price
The Bad
- 🤬 Terrible customer service, long hold times and rude responses.
- 🤯 Extremely slow process for claims, taking months to process and no support outside of 9-5.
- 😠 False accusations made against customers to avoid paying out for claims.
Hedgehog customer reviews summary
Hedgehog Car Insurance has been receiving mixed reviews from customers recently. On the one hand, customers praise their affordable prices and effective customer service, but on the other, some have reported long wait times for callers and a lack of response from emails. Some customers have also had negative experiences with filing claims, with some being denied despite meeting all necessary requirements for coverage. With this in mind, those considering using Hedgehog for car insurance should be aware of the potential issues. Overall, Hedgehog Car Insurance is a decent option at an affordable price, but customers may experience some drawbacks along the way - 6/10.
Is Hedgehog one of this year's Top 10 Car Insurance companies?