Hastings Home Insurance Review
Marvin's low-down on Home Insurance from Hastings
The experts say:
Hastings's Home Insurance is a good option for those looking to cover their outbuildings and protect themselves from unexpected escape of water claims. The policy offers a generous theft coverage of up to £5,000 and an excess of only £500 on escape of water claims. Plus, there is the option to extend the policy with cover for garden plants. While this policy is a decent choice for home insurance, it does not get the highest star rating from Fairer Finance or make it onto Which?'s Recommended Provider list. Nevertheless, Hastings's Home Insurance could be a great fit for those looking for comprehensive coverage at an affordable price.
What Hastings customers are saying right now:
The Good
- :star: Quick response to claims
- :thumbsup: Straightforward application process
- :money_with_wings: Good prices compared to other providers
- :ok_hand: Easy to use website
- :smiley: Excellent customer service
The Bad
- 😡Auto-renewal of policies without consent.
- 😤Renewal prices dramatically increased despite no claims or changes to policy.
- 😠Poor customer service and lack of response from complaints department.
Hastings customer reviews summary
Hastings Direct is a company that seems to have a lot of ups and downs for its customers. On the one hand, people have reported great customer service when making a claim, with loss adjusters being available quickly and efficiently. On the other hand, people have complained about their renewal prices being higher than expected and their auto-renewal not allowing them to cancel on the app. Overall, it seems like Hastings provides a good policy at a reasonable price, but there are some issues that need to be addressed. Score: 6/10.
Is Hastings one of this year's Top 10 Home Insurance companies?