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Hastings Car Insurance Review

Marvin's low-down on Car Insurance from Hastings

The experts say:

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Hastings's Car Insurance is an affordable option that is especially populr with younger drivers looking for comprehensive coverage. With a Cover Limit of £1,500 for lost keys, they also offer an uninsured driver promise, as well as a Courtesy Car in the event of repairs. Their Fairer Finance Star Rating is 4 stars, and their Which? Policy Score is 63%, with a Which? Customer Score of 66%. Hastings's Car Insurance ranks 12 out of 26 policies according to Which?, making it a solid choice.

What Hastings customers are saying right now:

The Good

  • ✅ Great communication and speedy response to claims
  • 😃 Low cost of insurance compared to other companies
  • 🔥 Option to speak to an individual over the phone if a claim needs to be made
  • 📝 Easy to use website with straightforward application process
  • 🤩 Offering good terms and less excess for the same cover

The Bad

  • ⚠️ Auto-renewal and renewal prices are expensive and hard to cancel.
  • 😡 Customer service is unhelpful, slow and lack of response.
  • ❌ Lying and trying to con customers for money.
Read more customer reviews of Hastings

Hastings customer reviews summary

Hastings Direct car insurance has been receiving mixed reviews from customers lately. Some have reported straightforward application processes and good prices, while others have complained about costly auto-renewal policies and lack of customer service. It appears that the company has its pros and cons, but overall, Hastings Direct gives its customers more than they bargained for in terms of value and customer service. Score: 7/10

Is Hastings one of this year's Top 10 Car Insurance companies?