Halifax Car Insurance Review
Marvin's low-down on Car Insurance from Halifax
The experts say:
Halifax's Car Insurance is a budget-friendly option that offers a cover limit of £0 for lost keys and no courtesy car while the vehicle is being repaired. Unfortunately, they do not offer an uninsured driver promise and have only achieved a 2 Star rating from Fairer Finance. Halifax is unfortunately not a Which? Recommended Provider. All in all, Halifax's Car Insurance might be suitable for those on a tight budget, however it does lack some features that one may expect from a more comprehensive provider.
What Halifax customers are saying right now:
The Good
- :smiley: Great customer service, especially when opening child savings accounts.
- :thumbsup: Excellent customer service from a branch in Cambridge.
- :grin: Good advice and support offered by staff at the Tooting branch.
- :moneybag: Offering competitive interest rates on savings accounts.
- :ok_hand: Quick and efficient transfer of ISA's to another provider.
The Bad
- 😡 Phished for a child's birth certificate
- 😠Declined payments with no adequate explanation
- 😔 Poor customer service and lack of availability in branches
Halifax customer reviews summary
Halifax is a major bank in the UK, but it appears that its customers have mixed opinions of their services. From reports of declined payments and fraudulent emails to compliments about friendly customer service and efficient appointments, it's clear that Halifax has some areas where they could improve. Overall, Halifax scores 6/10 for its customer service, with a few bright spots among many complaints.
Is Halifax one of this year's Top 10 Car Insurance companies?