eSure Home Insurance Review
Marvin's low-down on Home Insurance from eSure
The experts say:
eSure's Home Insurance offers policyholders a maximum of £2,000 of cover for theft from outbuildings and a £450 excess on escape of water claims. Garden plants are also covered under the policy. Unfortunately, the product only scores 2-stars in Fairer Finance’s ratings system and is not recommended by Which? as a provider. Overall, eSure's Home Insurance offers basic coverage at an affordable rate but may not provide the same level of protection or customer service as some other providers. It is therefore important for customers to consider their own needs before deciding whether to buy this policy.
What eSure customers are saying right now:
The Good
- 💰 Very competitive prices
- 😊 Offers customers everything they need
- 🤝 Agreed to reduce price by £50 after online chat
- 🤗 Rewarded customers with a Halfords voucher
- ✅ Quick and easy to use the comparison site
The Bad
- 🤯 Appalling customer service, long wait times and calls being cut off.
- 😡 Uncertainty surrounding taking the car abroad, even after calling customer services for clarification.
- 💰 Unjustified price hikes with much cheaper quotes available elsewhere.
eSure customer reviews summary
Esure is a car insurance provider that promises competitive premiums but has left many customers feeling let down by its customer service. Many have reported being placed on hold for hours, having emails unanswered and letters sent through the post ignored. Customers are also unhappy at the sudden increase in premiums, with some finding they can get better deals elsewhere. Overall, Esure's customer service leaves a lot to be desired and their scoring has to reflect this: 2/10.
Is eSure one of this year's Top 10 Home Insurance companies?