Direct Line Over 50s Life Insurance Review
Marvin's low-down on Over 50s Life Insurance from Direct Line
The experts say:
Direct Line's Over 50s Life Insurance is a great option for those aged over 50 who are looking for peace of mind. The policy offers cover for accidental death during the waiting period, and customers can claim full benefits after 24 months. This policy also comes with a signing up incentive of a £100 gift card which is an added bonus. Furthermore, it has achieved a 3-Star Fair Finance Star Rating, so you know youâre getting value for money. All in all, this policy looks to be an attractive option if youâre over 50 and looking for life insurance.
What Direct Line customers are saying right now:
The Good
- ð€©Direct Line is great for car insurance, very competitive and provides good customer service.
- ðRenewal process is easy and stress-free.
- ðProvide helpful advice for customers with queries.
- ð€Helpful Whatsapp messages to download photos.
- ðResponsive and professional with claims.
The Bad
- ð High premiums for car insurance compared to competitors
- ð€Inefficient customer service with repeated requests for personal details when contacting them
- ð¡Poor customer service, not valuing customers time and frustration caused by lengthy processes
Direct Line customer reviews summary
Direct Line can be a great option for car insurance, but it appears their customer service leaves something to be desired. From quotes that are several times more expensive than the competition to long wait times on phone calls and emails, they don't seem to prioritize their customers' time and energy. Though there have been some positive experiences reported, overall Direct Line could do with improving their customer service. Score: 5/10.
Is Direct Line one of this year's Top 10 Over 50s Life Insurance companies?