Co op Pet Insurance Review
Marvin's low-down on Pet Insurance from Co op
The experts say:
Co-op Pet Insurance offers a 4-star rating from Fairer Finance, and is a Which? Best Buy. Out of 31 policies, Co-op ranks 6th overall with a Policy Score of 78%. It provides up to £16,000 in maximum vet fees cover with an excess of £75. Unfortunately, it does not cover pre-existing conditions, and the Customer and Claims Scores were not available.Overall, Co-op Pet Insurance is an excellent choice for those looking for coverage for their pet's medical costs. Its high ranking from Fairer Finance and Which? demonstrates its value for money. Its generous vet fees cover limit gives peace of mind that your pet will be covered for any necessary treatments. However, the lack of cover for pre-existing conditions may be a dealbreaker for some owners.
What Co op customers are saying right now:
The Good
- 🔹 Extremely easy website to navigate with 10% discount for Co-op members.
- 🔹 Real person customer service instead of chat bots.
- 🔹 Good price range for customers over 70.
- 🔹 Automatically emailed documents for renewal policies.
- 🔹 Knowledgeable customer service agents with excellent training.
The Bad
- ☹️ Repeated issues when trying to cancel policies, with the 21st century not catching up with the Co op regime.
- 😡 Charging too much for those over 70 years old.
- 🤬 Unsatisfactory customer service, with poor training and a lack of patience.
Co op customer reviews summary
Co-op Insurance has been receiving glowing reviews from customers for its ease of use and excellent customer service. From discounts for Co-op members to helpful agents who explain the process clearly, Co-op is a company that looks after its customers. The automatic emailing of documents ensures that customers don't have to search for them, while Co-op's training and processes ensure that issues are resolved quickly and efficiently. All in all, Co-op is a company that puts its customers first, earning it a score of 9/10.
Is Co op one of this year's Top 10 Pet Insurance companies?