Boom Car Insurance Review
Marvin's low-down on Car Insurance from Boom
The experts say:
Boom's Car Insurance has some great features that could make it an attractive option for car owners. The policy offers a cover limit of £1500 for lost keys, as well as a courtesy car while your own vehicle is in repair. It also provides an uninsured driver promise and has been rated 4 stars by Fairer Finance. Unfortunately, Boom's is not a Which? Recommended Provider. Overall, Boom's Car Insurance appears to be a decent option for car owners looking for a cost effective solution that includes some useful benefits. Whether this policy meets your individual needs will depend on the level of coverage you require and the price you are willing to pay.
What Boom customers are saying right now:
The Good
- ✅Good value and easy to arrange insurance 💰
- ✅Competitive pricing 💰
- ✅Quick and clear quotation 💨
- ✅Helpful online staff ✅
- ✅No telephone customer service ✉️
The Bad
- ⚠️ Terrible customer service
- 🤬 Forced to wait on chat for 45 minutes to cancel policy
- 😤 Charged £75.00 cancellation fee and no recourse or help
Boom customer reviews summary
Boom is an online insurance provider that offers competitive rates and a convenient process, but falls short of delivering the customer service promised. While the initial purchase process is straightforward and fast, customers have experienced difficulties with changing payment details or cancelling policies. Those who have had to make a claim report a laggy app which makes connecting difficult. As such, Boom gets a score of 5/10 for its overall service.
Is Boom one of this year's Top 10 Car Insurance companies?