Barclays Life Insurance Review

The experts say:

What Barclays customers are saying right now:

The Good

• ️⃣Customers have been with Barclays for over 40 years and estimate to have put £20 million through the bank. 🤑
• ️⃣Barclays customers report efficient transfers and ISA applications. 🤝
• ️⃣Many customers appreciate the automated services available from Barclays. 📱
• ️⃣Customers find Barclays secure and safe for their banking needs. 🔒
• ️⃣The majority of customers are satisfied with the customer service they receive from Barclays. 🤗

The Bad

• 😡 Barclays are not willing to help customers open accounts or invest with them.
• 😤 Customers have had difficulty speaking to a real person and have been met with rude behaviour.
• 🤬 Delays and lack of information with their services have been reported, as well as antiquated forms.

Barclays customer reviews summary

Barclays is a bank that clearly has not prioritized customer service or satisfaction, as evidenced by the multitude of reviews detailing customer frustration and dissatisfaction. From antiquated forms to rude staff members and long wait times, Barclays seems to be stuck in the past when it comes to customer service. It appears that customers are just an afterthought for Barclays and their service is truly lacking in this day and age. Overall, Barclays deserves a 2/10 rating.