Admiral Pet Insurance Review
Marvin's low-down on Pet Insurance from Admiral
The experts say:
Admiralâs Pet Insurance offers a comprehensive pet insurance policy. The Platinum policy provides cover of up to £10000 for vet fees, with an excess of £99. This policy has been rated 4-star by Fairer Finance, and scored 73% in the Which? Policy Score rankings. Admiralâs Pet Insurance does not have a Which? Best Buy rating and is ranked 16 out of 31 policies. Their customer and claims scores are not available from Which?. Unfortunately, the policy does not provide cover for pre-existing conditions, so bear this in mind when considering the policy for your pet. Overall, Admiralâs Pet Insurance is a good choice for pet owners looking for a comprehensive policy with up to £10000 in vet fee cover. However, as it does not cover pre-existing conditions or have any customer or claims scores available from Which?, this should be taken into account when deciding on the best pet insurance provider for you.
What Admiral customers are saying right now:
The Good
- ð¡Admiral offers multi car insurance that is financially advantageous
- ðªTheir customer service agents are helpful and understanding
- ð€They offer an online account for convenience
- ðThey provide an emergency assistance number
- â€The staff are friendly and strive to provide a good customer experience
The Bad
- ð€¬No way to cancel auto-renewal online
- ð¡Terrible customer service with no help in times of need
- ð€Inability to use one email for multiple policies
Admiral customer reviews summary
Admiral has been receiving a lot of negative reviews recently, with customers citing issues such as long wait times, lack of online support, inefficient service and multiple hand-offs to other departments. Customers have also complained about their auto-renewal process, breakdown services, and other customer service issues. Despite their long history in the industry, Admiral has been unable to keep up with the demands of their customers, leaving many feeling frustrated and dissatisfied. Overall, Admiral's customer service is subpar and deserves a score of 4 out of 10.
Is Admiral one of this year's Top 10 Pet Insurance companies?