Admiral Home Insurance Review
Marvin's low-down on Home Insurance from Admiral
The experts say:
Admiral's Home Insurance offers comprehensive coverage for theft from outbuildings up to £5000, as well as an excess of only £500 on escape of water claims. Garden plants are also covered. However, the policy does not receive a very high customer rating, scoring only 61% and earning a Fairer Finance Star Rating of 3-Star. Additionally, Admiral is not a Which? Recommended Provider. Out of the 14 policies reviewed by Which?, Admiral's ranks 13th in terms of overall customer score. Although Admiral's Home Insurance provides good coverage for many situations, customers may want to consider other options if they are looking for a policy with a higher customer satisfaction rating.
What Admiral customers are saying right now:
The Good
- 🤩 Quickly set up multi car insurance which was financially beneficial
- 😊 Helpful agent who promised to call back
- 😃 Clearly advantageous to have an online account
- 🙂 Repairer for car accident found quickly
- 🤗 Questions on new policy were the same as old policy, saving time
The Bad
- :x:Abysmal customer service with lengthy response times and meaningless questions.
- :x:Inability to cancel auto-renewal online or get help while in trouble.
- :x:Rigid policies that do not accommodate customers' individual needs.
Admiral customer reviews summary
Admiral is a popular insurance company, but recent customer reviews suggest that their customer service could use some work. People have complained about not being able to make claims online, struggling to get through on the phone and having to answer the same questions multiple times. There have also been issues with auto-renewal, breakdown services and multi car insurance. Admiral may offer good value for money, but they need to improve their customer service if they want to keep their customers happy. Score: 4/10.
Is Admiral one of this year's Top 10 Home Insurance companies?